Frequently Asked Questions
Order & Shipping Information
Where does Seed Organics deliver to?
How long does delivery take?
Dependant on your delivery location and the distance from our warehouse of course, however we use Australia Post's Parcel Post so expect delivery within 3-7 business days within Australian capital cities, or 2-7 business days within regional Australia.
International orders generally take between 7 and 14 business days to arrive.
How much does Shipping cost?
Express Shipping is calculated on weight by Australia post anywhere in Australia and subject to Australia Posts delivery express delivery terms and conditions.
International orders will be calculated at the checkout.
Will I be able to track my order?
Absolutely, you'll be provided options for post fulfilment communication and delivery notifications when in the checkout and can choose from email and SMS.
I want to cancel my order?
You'll need to contact us at email@example.com before we pick and fulfill your order. Orders cannot be cancelled once they have been dispatched.
What payment options do you have?
We accept Secure Payments by AfterPay, American Express, Visa, Mastercard, PayPal, ApplePay, GooglePay & ShopifyPay.
How do I get a refund?
Please contact us at firstname.lastname@example.org along with your order details to request a refund.
Are your products flammable?
All products at Seed Organics are free from alcohol and are not flammable
How are Seed Organics products so powerful?
By harnessing the power of naturally occurring chemical reactions in botanicals & minerals, they eliminate the need for alcohol or other toxic substances to clean, sanitise & protect.
Log reductions are really the only science-based thing you need to know about our products.
Log reductions indicate how effective a product is at reducing Colony Forming Units (CFUs). The greater the log reduction, the more efficient the solution.
Seed Organics has a log reduction of 6 — the highest possible measure, meaning only 1 germ out of 1 million will survive, using a 99.9999% kill rate. To give you an idea of a comparison, most popular cleaning and disinfecting solutions sit at an average of log 3.
Are your products safe around babies and pets?
Are your bottles recycled?
Are your products certified?
Seed Organics products are USEPA (United States Environment Protection Agency) certified, and MPI (Ministry for Primary Industries) approved as log-6 sanitisation and disinfection.
Which Chemicals am I avoiding by using Seed Organics?
No Sodium Lauryl Phosphate (SLS)
No ozone depleting substances
No heavy metals
No palm oil
No phthalates (PVC)
No volatile organic compounds (VOCs)
No nonylphenol ethoxylates (NPEs)
I love that I can protect my family from germs & bacteria whilst doing the right thing by the planet. The absence of harsh and toxic chemicals is what drew me to Seed Organics and I'm a big fan of the bundles for the Home & Bathroom.
Jennifer (Mum) - Sydney, NSW
Keeping my customers and team safe has been my #1 priority for many years, even more so in the last 12 months. Seed Organics makes us more confident that we can keep going and serving our customers.
Paul (Cafe Owner) - Byron Bay, NSW
It was important to us that we found a non-toxic and alcohol free solution in the gym given our customers would apply several times during each visit as they moved around the studio.
Katherine (Gym Owner) - Perth, WA
Even the freshest fruit and veg can hide lots of secret nasties, so the Produce Wash is a must for my home. It's amazing the grime you see left behind in the sink after washing your produce, so imagine what you don't see! A real eye opener. Love Seed for my family.
Georgina (Mum) - Auckland, NZ
DOING MORE, WITH LESS
DOING MORE, WITH LESS